At Hairapps Ltd (“Hairapps”), we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and share personal data when you use our application, website, and services (“Application”). By using Hairapps, you agree to the terms of this Privacy Policy. If you do not agree with these terms, you should not use the Application.

1. Information We Collect

We collect personal data in various ways when you use the Application. This information may include:

• Personal Information: Name, email address, phone number, and other contact information.
• Business Information: If you’re a Partner (hair salon or barber), this may include business name, address, services offered, staff information, and pricing.
• Payment Information: Payment card details and other financial information, which is processed securely by third-party payment processors (like Stripe).
• Usage Information: Details about your interactions with the Application, including reservations, bookings, and communications with Partners.
• Technical Information: Information about the device you use to access the Application, including IP address, browser type, operating system, and app version.

2. How We Use Your Information

• We use the personal data we collect for various purposes, including:
• Providing the Service: To operate the Application, facilitate bookings, and process payments.
• Communication: To send notifications, respond to inquiries, and provide customer support.
• Marketing and Promotion: To send promotional communications, unless you opt out.
• Security: To monitor and ensure the security of our Application and protect against fraud or unauthorised use.
• Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal data with the following parties:

• Partners: If you are a Customer, we may share your personal data with the Partners with whom you make bookings or engage in other transactions.
• Third-Party Service Providers: We may share information with third-party vendors and service providers who help us operate the Application, process payments, send communications, and perform other business functions. These providers are required to keep your information secure and confidential.
• Third-Party Platforms: If you are a Partner, we may share your business information with third-party platforms that facilitate booking services (e.g., Stripe).
• Legal Requirements: We may disclose your personal data if required by law, legal process, or governmental authorities, or to protect our rights, property, or safety, or that of our users.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your use of the Application. Cookies are small text files stored on your device to enhance your experience and improve our services. You can configure your browser to reject cookies, but this may limit certain features of the Application.

5. Data Security

We take reasonable measures to protect your personal data from unauthorised access, loss, or misuse. This includes using encryption, secure servers, and access controls. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.

6. Your Rights

As a user of Hairapps, you have certain rights regarding your personal data:

• Access and Correction: You have the right to access your personal data and request correction of inaccuracies.
• Deletion: You may request the deletion of your personal data. Please note that some information may be retained for legal or business reasons.
• Opt-Out: You may opt out of receiving promotional communications from Hairapps by following the instructions in the communication or contacting us.
• Data Portability: You have the right to request a copy of your personal data in a commonly used format.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our website or within the Application. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Hairapps Ltd
Email: info@hairapp.uk

Thank you for using Hairapps. We are committed to providing a safe and secure experience for all users. If you have any further questions, feel free to reach out to us at any time.